Our mission, vision and values come from our founding owner manager, Dr Langutani Francinah Mabasa – reputable, high performing, accomplished practicing Clinical Psychologist. Dr Langu Mabasa has more than 20 years of experience in clinical practice and case supervision, university lectureship and external examination, academic research supervision and publications, international relations and multicultural experience and, community citizenship.
To be a preferred provider of a customer centric psychological services.
To improve people’s lives through innovation in psychotherapy, psychological assessments and people development programmes.
To improve people’s lives.
To continuously develop; strengthen; improve services offered and, our commitment to excellence.
Customer-oriented: The customer comes first and, we act accordingly. This commitment is ultimate to maintain our reputation and the loyalty of our customers.
Innovation: We continuously optimise our products and processes to ensure that we respond proactively and flexibly to current customer needs and new challenges.
Empowerment: We embrace the power of our people. We value our differences, understanding that diversity and inclusion make our company stronger.
Integrity: We are reliable and, our sustainable relationship with our customers is based on openness, compassion and maintaining confidentiality.
Personal Accountability: We act responsibly in our areas of expertise. We are aware that our decisions and actions affect people’s lives every day.
Our Customer Value Proposition:
Embedded in our 5Cs, DrLFMabasa promise to deliver confidential, convenient, competent, customised psychological insight and wellbeing services in a sincere climate like no other. Integrated: We deliver multiple services under a single contract. Stable: Founded in 1995; 20 years of excellence; Local & Web-based presence: We are always there to meet your needs.